Relief Planner Administrative Assistant in Preston
Posted by Service Care Solutions
£16.67 an hour
Preston · Contract
Are you an experienced administrative professional ready to support a busy repairs and maintenance team? We are seeking a motivated Relief Planner Administrative Assistant to join our client’s dynamic team in Doncaster on a two-week contract basis, with the possibility of extension. This is an excellent chance for someone with strong organizational and customer service skills to make a real difference in a fast-paced environment.
Key Responsibilities of the Relief Planner Administrative Assistant As a Relief Planner Administrative Assistant, your primary role will be to provide comprehensive administrative support for the delivery of repairs, gas servicing, planned maintenance, and void property management. Your responsibilities will include:
- Processing and maintaining accurate records of orders, payments, invoices, and customer inquiries.
- Acting as the first point of contact for customers, providing timely updates via phone and email.
- Scheduling and supporting work planning, including raising and allocating repair requests.
- Coordinating with trade operatives and support teams to rebook missed appointments.
- Preparing reports, tracking performance data, and assisting with compliance documentation.
- Monitoring and following up on outstanding work to ensure targets are met.
- Supporting the wider Property Services team with general administrative duties.
- Experience working in a busy office environment with strong administrative and IT skills.
- Excellent communication skills, with the confidence to manage customer queries professionally.
- Strong attention to detail and organizational skills.
- Ability to prioritize workload effectively under pressure.
- Customer-first approach and the ability to liaise confidently with colleagues, residents, contractors, and internal teams.
- £250 Training Allowance
- Dedicated Specialist Consultant support
- Access to daily payroll runs
- Free Candidate Registrations
- Referral and Loyalty Bonus Schemes
- Sign-Up Bonus
- Free Compliance Checks
- Opportunity to work with over 1,000 clients nationwide
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