Rent Officer

We are recruiting on behalf of a local authority in Worcestershire for an experienced and customer-focused Rent Officer to join their Housing Services team.

In this role, you will be responsible for managing rental income across a portfolio of council properties, ensuring rent is collected efficiently while supporting tenants to sustain their tenancies. You will proactively manage rent arrears, negotiate repayment arrangements, and work closely with Housing Benefit, the DWP, internal departments and external support agencies to maximise income and reduce the risk of homelessness.

The successful candidate will have previous experience in housing management, income recovery or a similar customer-focused role, along with excellent communication, negotiation and case management skills. A good understanding of housing legislation and welfare benefits would be advantageous.
This is a fantastic opportunity to join a busy local authority, where you can make a real difference to residents while contributing to the delivery of an effective and supportive housing service.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today.
 
If you do not hear from us within 2 working days of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.