Residential Home Manager

Home Manager

Role Overview

Salary: £55,000 per year

Position: Residential Home Manager (Non-Nursing)

Key Focus: Leading the care team, maintaining compliance and safeguarding standards, and ensuring high-quality resident support.

🚫 Non-Nursing Management Role

NVQ Level 5 in Health & Social Care Management (or equivalent)

Previous experience managing a similar residential care environment

Strong leadership and people-management skills

Good understanding of care home standards, compliance and safeguarding

Organised, approachable and committed to delivering high-quality resident care

Key Responsibilities & Duties

Leadership & Team Management: Lead, mentor, and inspire a multidisciplinary care team. Conduct regular supervisions, appraisals, and training needs analyses to foster a culture of continuous improvement and high staff retention.

Compliance & Quality Assurance: Maintain full accountability for CQC (Care Quality Commission) compliance, statutory regulations, and internal quality standards. Conduct regular audits of care plans, medication management, and health and safety.

Safeguarding: Act as the primary safeguarding lead for the home, ensuring all incidents or concerns are managed, investigated, and reported promptly in line with local authority policies.

Resident Care & Wellbeing: Oversee the assessment of resident needs, care planning, and review processes to ensure person-centred support that promotes independence, dignity, and choice.

Operational & Financial Management: Manage the home's budget effectively, overseeing occupancy levels, resource allocation, rota management, and collaborating with local authorities and healthcare professionals.

Stakeholder Engagement: Build strong, communicative relationships with residents' families, advocates, external health professionals, and regulatory bodies.

Candidate Requirements & Qualifications

Qualifications: NVQ Level 5 Diploma in Leadership for Health and Social Care (or equivalent QCF/RQF qualification).

Experience: Proven track record of successful management within a residential care setting (non-nursing) with a strong history of positive inspection ratings.

Knowledge Base: Comprehensive understanding of current social care legislation, CQC regulations, safeguarding procedures, and health and safety standards.

Skills: Exceptional leadership, communication, and interpersonal skills with the ability to handle complex operational challenges calmly and effectively.

Values: Deeply compassionate, highly organized, approachable, and fiercely committed to delivering exceptional quality of life for older adults.