Rota Coordinator & Administrator

What's in it for you

• Competitive hourly rate of £13.50–£14.50, depending on experience
• Approximately 30 hours per week, with flexible working hours considered to suit the needs of the service
• Supportive and friendly working environment
• The chance to play a vital role in the smooth running of a high-quality care setting
• Ongoing training and development opportunities
• 28 days holiday (including bank holidays)
• Employee Assistance Programme

About the role

Are you highly organised, confident with spreadsheets and systems, and great at juggling competing priorities? We're looking for a Rota Coordinator & Administrator to join the team at Meadfoot View, a purpose-built residential care home in Torquay.

This is a varied and rewarding role at the heart of the service. You'll be responsible for coordinating and maintaining staff rotas, ensuring shifts are covered, and providing general administrative support to the Registered Manager, Nominated Individual and wider management team. Your accuracy and attention to detail will help keep staffing arrangements running smoothly and the home's records and documentation in excellent order.

You'll work closely with the management team and will be trusted to spot and flag staffing gaps or administrative concerns before they become a problem.

What you'll be doing

Rota Coordination

Prepare, maintain and regularly update the staff rota

Ensure shifts are covered and proactively source cover where gaps arise

Liaise with staff on availability, shift changes and cover requirements

Record annual leave, sickness and other absences accurately

Escalate persistent staffing shortages or concerns to the management team

Help reduce reliance on agency staff by identifying internal and bank cover

Administration

Provide general administrative support to the management team

Organise, maintain and securely file service documentation

Complete routine data entry and keep records and spreadsheets up to date

Handle incoming documentation and direct it to the right person

Prepare routine correspondence and documents as required

Maintain confidentiality at all times when handling staff and resident information

Audits & Compliance Support

Carry out routine audits and administrative checks as directed

Check documentation for accuracy and completeness

Support the team with organising evidence for internal audits, quality checks and regulatory inspections

Maintain simple audit trackers and follow up outstanding documentation

What we're looking for

Strong organisational and administrative skills, with excellent attention to detail

Confidence working with rotas, spreadsheets and electronic systems

A good working knowledge of Microsoft Office (Word, Excel, Outlook)

A calm, practical approach when staffing arrangements change

Confident communication with staff at all levels

Reliability, discretion and a team-player attitude

Willingness to work flexibly to suit the needs of the service

Essential requirements

Right to work in the UK

Enhanced DBS check

Two positive references

A full UK driving licence would be beneficial