Sales Administrator

Sales Administrator / Sales Co-ordinator

Location: Southam 

37.5 Hours per week

Salary: £25k to £27k per annum (Depending on experience)

About the Role

We are seeking a motivated and organised Sales Administrator / Sales Co-ordinator to support our Client's growing sales team and help deliver an outstanding customer experience.

This is an excellent opportunity for an ambitious individual looking to build a long-term career in sales. Initially, the role will focus on sales administration, customer support, lead management and sales co-ordination activities. As experience, product knowledge and commercial skills develop, the successful candidate will have a clear progression path into a Sales Executive role.

We are looking for someone with great communication skills, strong attention to detail and a genuine desire to develop within a sales environment.

Key Responsibilities

Sales Support & Administration

• Provide administrative support to the sales team.
• Prepare and issue customer quotations, proposals and sales documentation.
• Process customer enquiries and ensure timely responses.
• Maintain accurate records within the CRM system.
• Update sales reports, customer databases and pipeline information.
• Support the management of customer accounts and ongoing opportunities.
• Assist with order processing and liaise with internal departments to ensure smooth project delivery.

Customer Service & Relationship Management

• Act as a first point of contact for customer enquiries (Website/Social Media/Phone)
• Build positive relationships with customers and suppliers.
• Ensure customer information is kept accurate and up to date.
• Follow up quotations and customer enquiries to generate opportunities.
• Assist the sales team in maintaining high levels of customer satisfaction.

Business Development Support

• Research potential customers and market opportunities.
• Identify and qualify new leads.
• Book appointments for the sales team where appropriate.

Team Support

• Work closely with sales, operations and management teams.
• Attend team meetings and contribute ideas for process improvements.
• Support exhibitions, events and customer visits when required.

Skills & Experience

Essential

• Previous experience in an administration, sales support, customer service or co-ordination role.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Confident verbal and written communication skills.
• Good IT skills, including Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive attitude and willingness to learn.
• Strong customer-focused approach.

Personal Attributes

We are looking for someone who is:

• Ambitious and eager to develop a career in sales.
• Professional and confident when speaking with customers.
• Self-motivated, proactive, highly organised and dependable.
• A team player with a positive attitude.

Career Development

This role has been designed as a development position with a clear progression route into a Sales Executive role.

The successful candidate will receive training and support to develop into this role if it is something that they are keen to achieve in their career

**Sponsorship is not available so you must have the full right to work in the UK both now, and in the future**