Sales Administrator in West Bromwich, Sandwell

Sales Administrator

Salary: £28,000 - £30,000

Benefits: 25 days' annual leave plus Christmas shutdown / Company-wide bonus scheme /Company pension and life assurance at four times salary / Training and development opportunities / Discounted gym membership and Cycle to Work scheme / Enhanced family-friendly policies / Cash health plan and Employee Assistance Programme / Free on-site parking.

Working Hours: 37 hours a week

Groomfield Recruitment is recruiting for a Sales Administrator to join our client's team in West Bromwich.

This is an excellent opportunity for an organised, proactive individual who enjoys working in a fast-paced environment and delivering excellent customer service. You will play a key role in managing project orders and shipments, supporting the sales team and ensuring customers are kept informed.

Key Responsibilities

• Maintain telephone contact with customers, external sales teams, and transport companies to ensure a timely communication flow between all parties.
• Respond to customer enquiries relating to stock, pricing and discount and provide 1st level technical support where possible.
• Engage in outbound telephone activity to promote sales, including inactive accounts, Buying Groups under promotion, etc.
• Provide customer quotations.
• Provide the external sales team with information relating to quotations, customer accounts etc.
• Organise transport for non-standard deliveries.
• Ensure deliveries are progressed and any issues relating to delivery are dealt with efficiently, with the correct escalation where necessary.

What We're Looking For

· Previous experience in sales administration, project coordination or a similar role.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.

· Ability to prioritise tasks, meet deadlines and work independently.

· Good Microsoft Office skills, particularly Excel and Word.

· A proactive, adaptable approach and a strong team-working attitude.

Apply Today!

If you're an enthusiastic administrator looking to develop your career with a well-established business, Groomfield Recruitment would love to hear from you!