Sales Administrator/Order Processor
ACS Staffing Solutions
Wellingborough
Hours - Monday to Friday full time
Salary - £Negotiable DOE
We are currently recruiting for a Sales Office Administrator / Order Processor to join a busy and fast-paced sales office in Wellingborough.
This is a fantastic opportunity for an organised, detail-focused administrator who enjoys working in a high-volume environment and is confident managing customer orders from initial enquiry through to completion.
You'll work closely with customers and internal departments including production and transport, ensuring orders are processed accurately, efficiently and on time.
THE ROLE
You'll play a key role in keeping the sales office running smoothly, with responsibilities including:
- Processing a high volume of customer orders using bespoke industry software.
- Accurately entering and updating orders on internal systems.
- Preparing and sending quotations based on customer requirements.
- Checking product details, quantities, specifications, pricing and delivery requirements.
- Liaising with customers by telephone and email, providing a professional and responsive service.
- Handling incoming calls and dealing with customer enquiries.
- Coordinating with production and transport to ensure orders progress correctly and deadlines are met.
- Monitoring order progress and following up on outstanding requirements.
- Processing order amendments, changes and cancellations.
- Maintaining accurate customer and order records.
- Preparing documents, reports and general correspondence.
- Identifying discrepancies or missing information and resolving these promptly.
- Supporting the wider sales team with day-to-day administration.
- Helping improve processes and office efficiency.
We're looking for someone who is organised, accurate and comfortable working at pace.
Previous experience within a sales office, order processing, sales administration or customer service environment would be highly beneficial.
You'll ideally have:
- Experience working within a sales or customer-focused environment.
- Experience processing orders or handling a high volume of administration.
- Strong IT skills and confidence using computer systems.
- Excellent written and verbal communication.
- High attention to detail and strong data-entry skills.
- The ability to prioritise workload and meet deadlines.
- A calm and professional approach when working under pressure.
- A friendly and approachable personality.
- Flexibility and a willingness to learn new systems and processes.
- The ability to work independently as well as part of a team.
WHAT'S ON OFFER
- Permanent, full-time position
- Monday–Friday working week
- Salary dependent on experience
- Wellingborough location
- ASAP start
- Supportive and collaborative working environment
- Opportunity to develop within an established business
- Varied role combining sales administration, customer service and high-volume order processing
If you're an experienced Sales Administrator, Order Processor, Sales Office Administrator, Customer Service Administrator or similar, and you're looking for a stable, permanent opportunity where you can develop your career, we'd love to hear from you.
Apply now for a confidential conversation about the role.
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