Sales Support Administrator in Horsham, West Sussex

Role: Sales Support Administrator

Location: Horsham
Pay: £14.36 per hour / £28,000 per annum
Hours: Monday to Friday, 8:30am – 5:00pm (37.5 hours per week)
Contract: Permanent or Temp to Perm

Looking for your next administration role with variety, responsibility and a great team around you?

Talented People Solutions are recruiting for an experienced Sales Support Administrator to join an established manufacturing business based in Horsham.

This is an excellent opportunity to join a friendly, close-knit team in a varied role supporting sales, purchasing, production and operations. You'll play an important part in keeping customer orders, deliveries and internal processes running smoothly.

Whether you're looking for a permanent position or would prefer to start on a temporary-to-permanent basis, both options are available.

What will you be doing?

• Providing administrative support across the sales and operations teams.

• Answering incoming calls and handling customer and supplier enquiries.

• Processing customer orders, sales orders and works orders.

• Booking carriers and managing delivery queries, claims and refunds.

• Running purchase order and delivery reports, chasing outstanding dates and keeping records updated.

• Loading customer enquiries onto the system for the sales team to price.

• Checking order details, including specifications, quantities, pricing and delivery requirements.

• Monitoring order progress and liaising with internal departments to ensure deadlines are met.

• Completing dispatch administration, allocating loads and raising despatch notes.

• Chasing outstanding customer payments.

• General office administration and monitoring office supplies.

Experience Required:

• Previous experience in an office-based administration role.

• Strong organisational skills and the ability to manage multiple priorities.

• Confident communication skills, both written and verbal.

• Excellent attention to detail and accurate data entry.

• Experience using Microsoft 365.

• A proactive approach with the confidence to take ownership of your workload.

• Full UK driving licence and reliable transport, or living locally to Horsham.

Experience within manufacturing, engineering, production or a similar environment would be advantageous.

What's on offer?

• £28,000 per annum / £14.36 per hour.

• Permanent or Temp-to-Perm employment options.

• Monday to Friday working hours – no weekends!

• 8:30am – 5:00pm working day.

• Friendly, supportive and close-knit working environment.

• Varied role with plenty of responsibility.

• Opportunity to become a valued, long-term member of an established business.

Interested? Apply today!

If you're an experienced Sales Administrator, Sales Support Administrator or Office Administrator looking for your next opportunity in Horsham, we'd love to hear from you.

Talented People Solutions is acting as a recruitment agency on behalf of the employer.