Sales Team Leader in Newcastle upon Tyne, Tyne and Wear

Sales Team Leader

Red Recruitment is recruiting a Sales Team Leader to join our client, a fast-growing technology business that helps make household bills simple.

Reporting to the Sales Manager, you'll lead a team of up to 10 Sales Advisors, helping them hit ambitious targets and convert more leads. This is a hands-on role where you'll use call coaching, performance data and regular feedback to improve sales results and help customers find the right solution.

Benefits and Package for a Sales Team Leader

• Basic salary: £32,572.95 per annum
• On-target earnings: £8,000 in on-target commission
• Additional bonus: Up to 10% of your basic salary for achieving your objective
• Salary Progression: Potential for salary to rise to £37,500 base after 3 years
• Hours: Monday to Friday, 10am-6pm, with one Saturday in four, 9am-5pm
• Location: Newcastle upon Tyne, office-based

Key Responsibilities of a Sales Team Leader

• Leading and motivating a team of up to 10 Sales Advisors to meet and exceed sales targets and KPIs
• Monitoring sales calls and providing practical coaching to improve call quality, objection handling and lead conversion
• Running daily stand-ups, weekly team meetings and monthly one-to-ones to review progress, set priorities and support individual development
• Analysing weekly and monthly sales performance and presenting findings and actions to senior leaders and external stakeholders
• Recruiting, onboarding and training new Sales Advisors, and creating training materials for the wider team
• Acting as the first point of contact for complex customer queries and escalations
• Working with other teams to improve sales processes and help advisors work more efficiently

Key Skills and Experience of a Sales Team Leader

• Experience leading or supervising a target-driven sales team, ideally in an outbound sales, telephone-based environment
• Strong coaching and people management skills, with the ability to develop advisors and address underperformance
• Confidence using sales data and KPIs to identify where performance can improve and turn those findings into clear actions
• Excellent written and verbal communication skills and a confident telephone manner
• Strong organisational skills and the ability to manage competing priorities in a fast-paced sales environment
• A proactive, resilient and empathetic approach to supporting your team and resolving customer issues

If you're interested in this position and have the relevant skills and experience, please apply now!

Red Recruitment (Agency)