Scheduler

Ringway Surrey is looking for a highly organised and proactive Scheduler to join our team and play a vital role in the planning and coordination of highway maintenance and infrastructure works across Surrey.

This is an excellent opportunity for an experienced scheduler, planner, coordinator, or administrator who thrives in a busy operational environment and enjoys working closely with operational teams, clients, and stakeholders to ensure works are delivered safely, efficiently, and on time.

The Role
As a Scheduler, you will be responsible for planning, coordinating, and managing work schedules and permitting activities across the Ringway Surrey contract. You will ensure that works are programmed effectively, compliant with industry regulations, and accurately recorded to support the successful delivery of highway services.

Working closely with operational teams, you will coordinate planned, reactive, and emergency works, helping to optimise resources, minimise disruption to the highway network, and deliver excellent service to our client and customers.

Key Responsibilities

• Develop, maintain, and update work programmes and schedules in line with operational priorities
• Coordinate customer enquiries, operational requests, and asset system updates
• Ensure all works comply with NRSWA and Traffic Management Act (TMA) requirements
• Support operational teams by allocating resources effectively and assisting with planning activities
• Manage permitting requirements and maintain accurate records and documentation
• Coordinate reactive and emergency works, including 2-hour and 24-hour response activities
• Act as a key communication link between operational teams, clients, and stakeholders
• Support hub operations by responding to client requests and coordinating urgent works
• Produce accurate reports and performance data
• Identify opportunities to improve scheduling processes and contribute to continuous improvement initiatives

About You

We are looking for a highly organised and detail-focused individual with strong planning and coordination skills. You will be comfortable managing multiple priorities, communicating with a variety of stakeholders, and working in a dynamic operational environment.

You will ideally have:

• Previous experience in scheduling, planning, coordination, or operational administration
• Strong organisational and time management skills
• Excellent communication and stakeholder management abilities
• Experience working with scheduling, asset management, or operational systems
• A proactive approach to problem-solving and prioritisation
• Good attention to detail and accuracy
• Knowledge of NRSWA, permitting, or highways operations would be advantageous but is not essential