School Administrator/Front Office in Plymouth, Devon

Job Title: School Administrator / Front Office Team Member

Reports to: School Business Manager / Headteacher

Location: Schools across Devon and Cornwall 

Contract Type: Full / Part Time 

Salary: £25,000 – £40,000 per annum  

Start Date: Immediate

Job Overview

We are seeking an organised, welcoming and reliable individual to join the front office and administration team for our client. You will be the first point of contact for parents, visitors, pupils and colleagues, ensuring our school runs smoothly, efficiently and with a warm, professional approach at all times.

Key Requirements – Essential

• Proven experience working in a school environment – you will understand school procedures, safeguarding protocols, confidentiality and the unique pace of an educational setting.
• Hold a valid Enhanced DBS certificate and be actively registered on the DBS Update Service
• Excellent communication skills, both face-to-face and in writing, with the ability to deal sensitively with parents, pupils and external agencies.
• Strong administrative and organisational skills: managing enquiries, records, timetables and routine paperwork accurately and efficiently.
• Proficiency in standard office IT, including email, word processing and spreadsheets.
• A commitment to safeguarding and promoting the welfare of children and young people.
• Ability to work flexibly as part of a team and under pressure during busy periods.

Desirable

• Experience using SIMS (School Information Management System) is a distinct advantage – including maintaining pupil records, attendance tracking and generating reports.

Main Duties & Responsibilities

• Welcome all visitors, parents and contractors; manage the school reception and entry system securely and politely.
• Answer and redirect telephone calls and emails promptly; handle general enquiries and signpost to the relevant staff member.
• Maintain pupil and staff records, attendance registers and contact details accurately and confidentially.
• Process routine administration tasks: correspondence, forms, filing, event organisation and distribution of information.
• Support staff with timetabling, room bookings, printing and resource preparation.
• Assist with maintaining the school’s management information system and related databases.
• Follow all school policies, including safeguarding, health & safety, data protection and confidentiality.
• Carry out any other reasonable administrative duties as requested by the line manager.