Senior Account Manager

83zero Ltd

Remote-friendly

Title: Senior Account Manager

Location: London (Hybrid)

Salary: £100,000 - £120,000 Total Package (Including OTE)

Sponsorship: Not Available

The Opportunity:

We are looking for an experienced Senior Account Manager to join a high-growth technology consultancy, responsible for managing and expanding a portfolio of strategic client accounts.

This role is focused on developing long-term customer relationships, identifying growth opportunities, and ensuring clients maximise the value of the organisation's technology and consulting services. You'll act as a trusted advisor to key stakeholders while driving account expansion and revenue growth.

Key Responsibilities:

  • Manage and develop a portfolio of strategic enterprise and mid-market accounts.
  • Build strong relationships with key decision-makers and stakeholders.
  • Identify opportunities to upsell and cross-sell additional services and solutions.
  • Develop account growth strategies to increase revenue and client engagement.
  • Conduct regular client reviews and business planning sessions.
  • Work closely with delivery and technical teams to ensure successful project outcomes.
  • Maintain a strong understanding of client objectives, challenges, and future requirements.
  • Manage renewals, contract negotiations, and commercial discussions.
  • Accurately forecast revenue and maintain CRM records.

Desirable Skills:

  • Proven experience in an Account Management, Client Partner, or Customer Success role within technology, consulting, or professional services.
  • Strong track record of growing existing client accounts and exceeding revenue targets.
  • Experience managing enterprise-level customer relationships.
  • Ability to engage and influence stakeholders at all levels, including C-suite executives.
  • Excellent relationship-building, communication, and negotiation skills.
  • Commercially minded with a consultative approach to account development.
  • Experience working within Microsoft, Cloud, Data, AI, Digital Transformation, or broader technology services environments is highly desirable.

What's on Offer:

  • Competitive package of £100,000 - £120,000 including OTE.
  • Existing portfolio of strategic client accounts.
  • Opportunity to work with a growing and highly respected technology consultancy.
  • Clear career progression and development opportunities.
  • Hybrid working model with London-based collaboration.
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