Senior Account Manager

JRS Associates Ltd has partnered with a leading precision engineering manufacturer to recruit an experienced Senior Account Manager. This is an excellent opportunity to join a growing engineering business where you'll take ownership of strategic customer accounts, working closely with engineering, production, planning and quality teams to deliver exceptional customer service while developing long-term commercial partnerships. The role is described in the uploaded job description.

The Successful Senior Account Manager – Package

• £45,000 to £50,000 per annum
• Permanent position
• Days role
• Company pension
• Free on-site parking
• Long-term career progression
• Stable and growing engineering business
• Modern manufacturing environment

The Successful Senior Account Manager – Role

• Manage a portfolio of key strategic customer accounts
• Build and maintain long-term relationships with customers at all levels
• Act as the primary commercial contact for assigned accounts
• Lead regular customer review meetings covering quality, delivery and future opportunities
• Liaise closely with engineering, production, planning and quality teams
• Monitor customer orders and production programmes to ensure delivery commitments are achieved
• Manage customer communications relating to order status and production schedules
• Support contract reviews and ensure customer requirements are communicated internally
• Identify opportunities to grow existing customer accounts
• Produce account performance reports, forecasts and commercial updates
• Support customer visits, audits and business reviews
• Drive continuous improvement in customer service and account management processes

The Successful Senior Account Manager – Requirements

• Previous experience as an Account Manager, Senior Account Manager, Customer Account Manager or Key Account Manager
• Proven experience managing strategic customer accounts within a manufacturing environment
• Experience working closely with engineering, production and quality teams
• Good understanding of quotations, order progression, contract reviews and delivery coordination
• Strong commercial awareness and customer relationship management skills
• Experience using ERP, CRM and Microsoft Excel
• Excellent communication and stakeholder management skills
• Ability to build long-term customer relationships and identify business growth opportunities
• Highly organised with strong problem-solving skills

If you're an experienced Senior Account Manager looking to join a successful precision engineering business where you can make a genuine impact with key customers, we'd love to hear from you.