Senior business support officer

Senior Business Support Officer needed!

Hourly Rate: £15.38ph

Contract Duration: Until September 2026

Location: Bristol, BS1

About the Role

As a senior business support officer and in this role, you will be working as part of a business support team, working closely with existing business support team colleagues, social workers and managers.

The main duties and responsibilities of this role are:

*Taking telephone calls and triaging emails when on duty and on a daily basis from shared mailboxes.

*Processing reference requests & DBS checks for prospective carers.

This includes chasing and following up the return of references.

References are received from, Individuals, GP's, Schools and various organisations and employers.

*Processing GP invoices for payment, on receipt of the medical report.

*Attending in person and or online meetings as requested and accurately taking notes and recording information.

*Circulating notes to attendees & adding notes to records in the database.

*Assisting with Adoption file requests and viewing of information.

*Assisting colleagues with help across all work streams in the team as directed and needed..

*Liaising with internal and external colleagues as required.

*Taking ownership and responsibility for your daily work tasks, processing information and tasks diligently and in line with GDPR, to ensure that deadlines are met and work tasks completed in a timely way.

About You

This is a very busy and fast paced role; you will be supporting a range of workstreams across the team.

To be successful in this role you will need to be a proactive person who pays attention to detail. You will be processing and handling personal confidential and sensitive information.

*Experience of attending meetings, taking notes and circulating notes to attendees.

*Experience and confident with using a database, to search, add and retrieve information.

*Experience using Office 3365, including Teams, Outlook, Word, Excel and PowerPoint.

*Confident user of SharePoint, saving, sharing and retrieving documents.

*Knowledge and understanding of confidentiality and discretion, data-protection and GDPR policies and procedures.

*Good communication skills, with, internal and external colleagues and organisation.

*Strong organisational and time management skills

*You will need to be able to adapt and be flexible in the role to support across all work areas as needed.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.