Senior Ecommerce Executive

We’re looking for a proactive, analytical and commercially minded Senior Ecommerce Executive to lead day‑to‑day digital trading and manage a small ecommerce team (1 direct report). If you’re passionate about online performance, product optimisation and delivering an exceptional digital customer experience, this role offers real scope to influence strategy and drive results.

You’ll take ownership of ecommerce operations across our website and marketplace channels, working closely with Buying, Merchandising, Marketing and Supply Chain to maximise conversion, availability and online sales.

What You’ll Be Doing

• Lead daily ecommerce trading, managing product listings, content accuracy and online merchandising.

• Monitor trading performance, identifying risks and opportunities to improve conversion and customer experience.

• Drive promotional planning, pricing updates and digital trading activity.

• Work closely with Buying and Supply Chain to maintain strong availability and minimise OOS.

• Optimise product content, imagery and SEO to improve discoverability and engagement.

• Analyse performance data using Google Analytics, marketplace dashboards and internal reporting.

• Oversee marketplace operations (Amazon, eBay, etc.) including listings, stock flow and performance tracking.

• Collaborate with Marketing on campaigns, landing pages and customer journeys.

• Support new product launches, ensuring smooth onboarding and accurate online setup.

• Lead continuous improvement projects across ecommerce systems and workflows.

• Manage, coach and develop your direct report to build capability and confidence.

What We’re Looking For

• Strong ecommerce experience within a retailer or fast‑paced consumer environment.

• Excellent analytical skills with confidence using data to drive decisions.

• High attention to detail in product setup and content management.

• Understanding of conversion optimisation and online customer behaviour.

• Comfortable working cross‑functionally with Buying, Merchandising, Supply Chain and Marketing.

• Strong organisational skills with the ability to manage multiple priorities.

• Proactive, curious and commercially aware mindset.

• Experience with ecommerce platforms (Shopify, Magento, BigCommerce) or marketplaces (Amazon Seller/Vendor) is desirable.

• Previous experience managing or mentoring others is advantageous.

What’s On Offer

• Competitive salary + benefits

• Opportunity to grow within a leading retail ecommerce team

• Exposure to trading, analytics, marketplace management and digital optimisation

• A supportive environment with strong development and progression opportunities