Senior Healthcare Assistant - Hitchin

Senior Healthcare Assistant

Location: Hitchin, Hertfordshire
Salary: £14.21 per hour plus £1.37 Market Enhancement (£15.58 per hour)
Hours: 37.5 hours per week
Please note: A Level 3 Health & Social Care qualification is essential. This role includes weekend and bank holiday working.

Join Brainkind and help make a real difference to the lives of people living with neurological conditions and brain injuries.

We are looking for a dedicated Senior Healthcare Assistant to join our specialist team at Stagenhoe Neurological Care Centre in Hertfordshire.

As a Senior Healthcare Assistant, you will play an important role in delivering high-quality, person-centred care while providing supervision, coaching and support to junior colleagues. This is an excellent opportunity for an experienced care professional looking to take the next step in their career.

About the Role

Working as part of our multidisciplinary team, you will help ensure the delivery of safe, compassionate and effective care that promotes independence, dignity and wellbeing.

Key responsibilities include:

• Coordinating and delivering high-quality care and support to service users
• Delegating and overseeing care tasks while maintaining a safe and comfortable environment
• Supporting individuals to exercise choice, independence and control over their care
• Promoting dignity, respect and person-centred practice at all times
• Supervising, coaching and mentoring junior team members
• Ensuring compliance with policies, procedures and relevant legislation
• Completing mandatory training and supporting continuous improvement
• Encouraging feedback and helping to enhance the service user experience

About You

To be successful in this role, you will have:

• Level 3 Health & Social Care qualification (essential)
• At least 2 years' relevant care experience
• Experience working effectively within a care team
• Strong communication and interpersonal skills
• Good IT and computer literacy skills
• Experience of leadership, supervision, coaching or mentoring
• Understanding of audit processes and quality standards
• A compassionate, proactive and person-centred approach to care

What We Offer

• £15.58 per hour including Market Enhancement
• 20% enhancement for weekend and overtime shifts
• 30% enhancement for bank holiday shifts
• 33 days annual leave
• Employee Assistance Programme (EAP)
• Company pension scheme
• Eye voucher scheme
• Long Service and Staff Awards
• Free parking
• Excellent training, development and career progression opportunities

Important Information

Please note that Stagenhoe is not accessible by public transport, so applicants will need to be able to travel to the service independently.

At Brainkind, we're committed to creating an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum criteria for the role.

Please note: Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible. Successful candidates will be subject to DBS/PVG checks and three years of satisfactory references.

Apply today and be part of a team dedicated to transforming lives through specialist neurological care.