Senior Neighbourhood Officer in Slough

Senior Neighbourhood Officer

Slough | Hybrid Working
Rate: £26.19 per hour
IR35 Status: Inside IR35
Initial Contract Length: 3 Months
Working Hours: 37 Hours per Week
DBS Requirement: Standard DBS

Role Summary

The successful candidate will be responsible for delivering high-quality housing and neighbourhood management services across a designated geographical area, ensuring residents receive a responsive, effective and customer-focused service.

This role will involve managing tenancy-related issues, addressing anti-social behaviour (ASB), overseeing estate standards and supporting vulnerable residents. You will also work closely with internal teams and external partners to maintain safe, well-managed neighbourhoods and drive continuous service improvements.

What You Will Do as a Senior Neighbourhood Officer

·Deliver a comprehensive housing and tenancy management service, including estate inspections, tenancy audits, new tenant sign-ups, tenancy visits and addressing breaches of tenancy agreements.
·Investigate and manage anti-social behaviour (ASB), harassment and tenancy enforcement cases, working with partner agencies to resolve issues and take appropriate legal action.
·Monitor void properties and work collaboratively with relevant teams to minimise turnaround times and reduce rental income loss.
·Manage introductory and flexible tenancies, supporting residents at risk of tenancy failure and working alongside rent recovery teams where necessary.
·Prepare witness statements, court documentation and evidence for possession proceedings, representing the Council in court when required.
·Monitor estate conditions, communal services, caretaking arrangements and responsive maintenance requirements to ensure neighbourhoods are maintained to a high standard.

What You Will Need as a Senior Neighbourhood Officer

·Previous experience in housing management, neighbourhood management or tenancy management, ideally within a local authority or social housing environment.
·Strong knowledge of tenancy agreements, housing legislation, estate management and tenancy enforcement procedures.
·Experience investigating and managing anti-social behaviour, tenancy breaches and complex resident complaints.
·Ability to prepare court documentation, witness statements and evidence for possession or enforcement proceedings.
·Experience conducting estate inspections, tenancy audits, property visits and supporting vulnerable residents.
·Strong communication, negotiation and problem-solving skills, with the ability to manage a varied caseload and work effectively with residents and partner agencies.

What's on Offer

·£26.19 per hour, working 37 hours per week.
·Initial 3-month contract within a local authority housing service.
·Opportunity to contribute to neighbourhood improvements, tenancy sustainment and the delivery of high-quality housing services across Slough.

Apply for the Senior Neighbourhood Officer Role

If you are an experienced housing professional with a strong background in tenancy management, estate management and anti-social behaviour casework, we would like to hear from you.