Senior Service Advisor
Octane Recruitment
We are recruiting for an experienced Senior Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy independent garage in Beckenham. Applicants must have strong automotive aftersales experience, be confident managing a high volume of customer enquiries, hold a Full UK Driving Licence and have the right to work in the UK.
Job Details:
Location: Beckenham
Salary: £35,000–£40,000 basic DOE + Annual Performance Bonus
Hours: Monday to Friday, 8:00am–6:00pm, plus 1 in 2 Saturdays, 8:00am–12:30pm
Reference: 31244
Senior Service Advisor Company Benefits
- Annual performance-related bonus
- Usually finish around 5:30pm where workload allows
- Senior position with scope for further responsibility
- Family-run independent garage environment
- Hands-on role working directly with customers and the workshop
- Opportunity to develop the position as the business grows
- Handle a high volume of incoming customer calls and service enquiries
- Provide customers with accurate quotations for servicing and repair work
- Order parts and ensure availability for scheduled workshop jobs
- Allocate work efficiently to Vehicle Technicians
- Provide experienced support across reception and customer-facing operations
- Coordinate customer requirements, parts and workshop workloads
- Take on additional responsibilities as the role develops
- Previous Senior Service Advisor or strong automotive Service Advisor experience
- Good knowledge of automotive Aftersales and workshop operations
- Confident managing a high volume of customer calls and enquiries
- Strong customer service and communication skills
- Experience preparing quotations and ordering automotive parts
- Ability to organise and allocate work to Vehicle Technicians
- Full UK Driving Licence
- Right to work in the UK
All applications will be treated in the strictest confidence.
Consultant: Robert Samuels
Octane Recruitment
RSOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Senior Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Service Advisor, Automotive Service Advisor, Aftersales Advisor, Service Receptionist, Workshop Controller, Aftersales Executive and Service Team Leader roles across the UK.
Apply Now →
Application opens at the source listing. Free for jobseekers.