Senior Technical Application Specialist (Customer Communications)

DCV Technologies

Senior Technical Application Specialist (Customer Communications)

Location: Halifax or Edinburgh (Hybrid – 2 days onsite)

Contract: 12 Months

We're recruiting an experienced Senior Technical Application Specialist to support large-scale customer communications transformation within a highly regulated enterprise environment.

You'll lead technical initiatives across customer communications platforms, helping deliver scalable, secure, and customer-focused communication solutions while working closely with business and technology teams.

Responsibilities

  • Lead technical delivery across customer communications platforms
  • Support customer communication transformation programmes
  • Provide technical leadership and architecture guidance
  • Design document composition and orchestration solutions
  • Resolve complex production issues and perform root cause analysis
  • Lead proof-of-concepts and innovation initiatives
  • Mentor technical team members
  • Collaborate with business, architecture, and engineering teams
  • Manage cross-functional dependencies
  • Promote best practices and governance

Essential Skills

  • Customer Communications Management (CCM)
  • Precisely DOC1
  • EngageOne
  • FIS CSF
  • OpenText Exstream
  • Quadient Inspire
  • Document Composition
  • Post Composition
  • Document Orchestration
  • Banking / Insurance / Financial Services
  • Stakeholder Management
  • Technical Leadership

Desirable Skills

  • AFP
  • PDF
  • Web Technologies
  • Digital Communication Frameworks
Apply Now →

Application opens at the source listing. Free for jobseekers.

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