Senior Transport Officer

Senior Transport Officer
An exciting opportunity has arisen for a Senior Transport Officer to lead the mobilisation and ongoing management of a new e-bike concession contract for a Council in South London.
This is a high-profile role that will see you acting as the councils' lead client representative, overseeing operator performance, contract compliance and the successful delivery of a shared micromobility network. Working across a complex stakeholder environment, you will play a key role in ensuring the scheme delivers safe, accessible and sustainable transport outcomes for residents.

Key Responsibilities:
· Lead the mobilisation of a new cross-borough e-bike concession contract ahead of launch.
· Manage concession operators, ensuring compliance with contractual obligations, service level agreements and performance standards.
· Monitor operational performance using live data platforms, dashboards and fleet management systems.
· Oversee contract governance, commercial performance and financial management of the concession framework.
· Coordinate the delivery and optimisation of e-bike parking infrastructure across both boroughs.
· Manage stakeholder relationships with elected members, internal teams, operators and community groups.
· Support accessibility, equalities and social value commitments, ensuring operators meet contractual requirements.
· Provide strategic advice on micromobility integration and future network development.

Requirements:
· Proven experience within micromobility, shared mobility, e-bike operations or sustainable transport.
· Strong background in contract management, concession management or client-side service delivery.
· Experience managing suppliers and holding operators accountable against KPIs and service standards.
· Strong commercial awareness and financial management experience.
· Ability to interpret operational data and translate insights into service improvements.
· Excellent stakeholder management, negotiation and communication skills.
· Experience working within local government, transport or regulated service environments would be highly desirable.

This is an excellent opportunity to lead one of London's emerging micromobility programmes and play a key role in shaping the future of sustainable transport across two boroughs.
 
What you need to do now:
If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy, please contact Phoebe at Carrington West on (phone number removed)

Footnote:
If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current job for now, we always welcome calls from Highways, Transport & Infrastructure professionals keen to make their introductions for future months or years. Our specialist team has a combined 70+ years' experience in this market. Please call Phoebe at Carrington West on (phone number removed) for more information.
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