Service Administrator

Layka Recruitment

Service Administrator required for a  leading business based in Egham. Salary up to £29,000, 25 days holiday and annual bonus after qualifying period. 

Main Responsibilities:
  • Prepare quotes and process small parts orders from customers and issue invoices.
  • Process sales orders from contracts managers (register order, create quote where required, complete order acknowledgement, issue delivery note and invoice)
  • Processing service and maintenance cases on bespoke system
  • Processing RMAs (Returned for repair, warranty, or service)
  • Book out stock against contracts where applicable and assist with stock keeping precision
  • Investigate queries from customers through to resolution
  • Highlight improved working systems
  • Taking responsibility of errors, resolving, or escalating where required
  • Contributing towards continual data accuracy 

Opportunity for progression for the right candidate as the company is predicted record breaking growth over the next few years!

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