Service Administrator in Bicester
Posted by Octane Recruitment
£29,410 – £31,000 a year
Bicester · Permanent
Location: Bicester, Oxfordshire
Salary: £29,410.94 per annum
Hours: 44.5 paid hours per week | Monday to Friday rotating shifts of 7:00am–4:00pm, 8:00am–5:00pm or 9:00am–6:00pm, plus 1 in 3 Saturday mornings, 8:00am–12:00pm
Job Type: Permanent, Full Time
Why Apply?
- £29,410.94 annual salary
- 30 days holiday including bank holidays
- Additional holiday with length of service
- Option to purchase up to 3 additional holiday days
- Training and progression into an Accredited Service Advisor role
- Free annual Class 4 MOT
- Company pension and Personal Accident Scheme
- Employee referral bonus scheme
- Cycle to Work and EV Salary Sacrifice schemes
- Paid paternity leave
- Free on-site parking
- Company uniform provided
Service Administrator Role
- Welcome customers and manage service reception enquiries
- Answer telephone calls and support Service and Parts Advisors
- Prepare workshop job cards and arrange customer pre-calls and follow-up calls
- Update customers on vehicle servicing and repair progress
- Process retail invoices and maintain accurate service records
- Monitor work in progress (WIP) and support workshop scheduling
- Maintain a professional reception and customer waiting area
Service Administrator Requirements
- Previous customer service or administration experience
- Strong communication skills and a professional telephone manner
- Confident using Microsoft Office, including Excel, Word and Outlook
- Good organisational skills and attention to detail
- Ability to manage multiple tasks within a busy environment
- Experience using Kerridge or automotive dealer management systems is advantageous
- Previous automotive dealership or service reception experience is desirable
- Must be based in the UK with the right to work
How to Apply
If you're interested in this Service Administrator vacancy in Bicester, please apply with your CV and one of our consultants will contact you upon receipt.
All applications will be treated in the strictest confidence.
Consultant: Jason Evans - Octane Recruitment
JEOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.
If this Service Administrator role isn't quite right, we also recruit for similar positions including Automotive Service Administrator, Service Receptionist, Service Advisor, Aftersales Advisor, Service Coordinator, Workshop Administrator, Warranty Administrator and Customer Service Advisor roles across the UK.
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