Service Advisor in Epsom, Surrey

Service Advisor – Main Dealer

Love working with people and have a background in the motor trade? This is a great opportunity to join an established main dealer as a Service Advisor, where you'll be part of a busy team, build strong customer relationships and earn a great bonus on top of your basic salary!

The Role

You'll be the main point of contact for customers throughout their service journey, ensuring they receive an excellent experience from booking through to collection.

Your responsibilities will include:

• Booking vehicles into the workshop and managing appointments.

• Welcoming customers and discussing their service and repair requirements.

• Liaising with technicians and keeping customers updated on progress.

• Preparing job cards and providing accurate estimates.

• Upselling additional work where appropriate.

• Handling customer queries and ensuring a high level of customer satisfaction.

What's on Offer?

• £30,000–£33,000 basic salary.

• £5,000 annual bonus potential.

• Monday–Friday, 08:00–18:00.

• 1 in 4 Saturdays, 08:30–13:00.

• 22 days annual leave plus your birthday off.

What We're Looking For

• Previous Service Advisor experience within a main dealer.

• Excellent customer service and communication skills.

• Strong organisation and the ability to work in a busy environment.

• Confident handling customer queries and managing expectations.

• A professional and friendly approach.

Other Opportunities & Referral Scheme

If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place.

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