Service Advisor
Holt Recruitment Ltd
Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in crewe
Role - Service Advisor
Salary - £26,500, With an OTE £34,500
Location - Crewe
Hours - Monday to Friday 8:00am-5:30pm, 1 in 3 Saturdays 8:30am-12:00pm
Key role and responsibilities for this Service Advisor role in crewe
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- Previous experience as a Service Advisor or in a customer service role is preferred.
- 2 years dealership experience
- Excellent communication and interpersonal skills.
- Strong organisational skills and the ability to multitask.
- Confident using computer systems.
- A positive attitude with a commitment to delivering outstanding customer service.
- A full UK driving licence is desirable.
- Right to work in the UK.
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