Service Advisor
Octane Recruitment
Salary: Up to £35,000 DOE + £40,000 OTE
Hours: Monday–Friday, 8am–5pm (No weekends)
A busy, customer‑focused dealership in the Romford area is looking for an experienced Service Advisor to join the front‑of‑house team. This role suits someone who enjoys delivering a smooth customer journey, building rapport, and supporting a fast‑paced workshop.
Key Responsibilities
- Greeting customers and managing the service reception
- Booking in vehicles, managing diaries and providing regular updates
- Preparing job cards, estimates and authorisations
- Liaising with technicians to ensure accurate and timely communication
- Upselling additional work, service plans and products
- Maintaining high levels of customer satisfaction and repeat business
- Experience as a Service Advisor in a dealership or independent workshop
- Strong customer service and communication skills
- Ability to multitask in a busy environment
- Confident using dealer management systems
- Professional, friendly and proactive approach
- Up to £35k DOE + £40k OTE
- Monday–Friday only — every weekend off to spend time with family, friends and loved ones
- Un‑capped bonus scheme with high earning potential
- Minimum 31 days holiday, rising to 34 with length‑of‑service rewards
- State‑of‑the‑art workshop facilities
- Preferential rates on vehicles, servicing and parts across all franchises
- Group contributory pension scheme
- Career development and progression opportunities
- In‑house and manufacturer training
- Enhanced maternity leave after qualifying period
Octane Recruitment
Consultant – Kalum Green
KGOJ
Ref – 31356
Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.
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