Service Advisor in Doncaster
Posted by Octane Recruitment
£32,740 – £39,000 a year
Doncaster · Permanent
Service Advisor – Doncaster
Location: Doncaster, South Yorkshire
Salary: £32,740 Basic + Bonus | OTE: £39,000
Hours: 45 hours per week, including Saturday mornings on a rota
Job Type: Permanent, Full-Time
Why Apply?
- £39,000 OTE
- Performance bonus scheme
- 25 days annual leave plus bank holidays, increasing with service
- Full customer service training programme
- Ongoing manufacturer training and career progression
- Company pension scheme and Life Assurance
- Staff discounts on vehicle purchases and servicing
- Retail and lifestyle discounts
- Employee referral bonus of up to £2,000
- Ongoing professional development
- Welcome customers and manage vehicle service and repair bookings
- Act as the main point of contact between customers and the workshop
- Keep customers updated on repair progress and completion times
- Advise customers on vehicle maintenance, repairs and service plans
- Manage customer enquiries, follow-ups and vehicle collections
- Complete service documentation and maintain accurate customer records
- Work closely with Vehicle Technicians and the Aftersales team to deliver excellent customer service
- Previous customer service experience, ideally within the automotive industry
- Experience as a Service Advisor, Aftersales Advisor or Service Receptionist is desirable but not essential
- Excellent communication and customer service skills
- Strong organisational and time management skills
- Confident using computer systems and managing customer records
- Ability to work efficiently in a busy customer-facing environment
- Right to work in the UK
If you're interested in this Service Advisor vacancy in Doncaster, please apply with your CV and one of our consultants will contact you upon receipt.
All applications will be treated in the strictest confidence.
Consultant: Daniel Morgan – Octane Recruitment
Ref: DMOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.
If this Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive, Customer Service Advisor, Service Team Leader and Workshop Service Advisor roles across the UK.
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