Service Advisor in Maidenhead

SERVICE ADVISOR

MAIDENHEAD | £30,000 BASIC | £38,000 OTE | MONDAY–FRIDAY | 1 IN 4 SATURDAY MORNINGS

Pembrook Resourcing is currently recruiting an experienced Service Advisor for an exciting opportunity within a prestigious automotive dealership in Maidenhead.

THE OPPORTUNITY

This is an excellent opportunity for an experienced Service Advisor to join a busy aftersales department, working within a professional environment where customer satisfaction and delivering exceptional service are at the heart of the business.

THE PACKAGE

• £30,000 basic salary.
• £38,000 OTE.
• Monday–Friday working pattern, within 8:00am–6:00pm.
• 1 in 4 Saturday mornings.

THE ROLE

As a Service Advisor, you will be responsible for managing the customer journey from initial vehicle check-in through to collection, ensuring a smooth and professional experience throughout.

Your responsibilities will include:

• Welcoming customers and discussing their vehicle servicing and repair requirements.
• Booking vehicles into the workshop and preparing accurate job cards.
• Providing estimates and explaining recommended work.
• Liaising closely with technicians and workshop management.
• Keeping customers updated throughout the repair process.
• Identifying additional work and opportunities to maximise aftersales revenue.
• Ensuring excellent customer satisfaction and maintaining high service standards.

WHAT WE'RE LOOKING FOR

• Previous experience as a Service Advisor within the motor trade.
• Excellent customer service and communication skills.
• Strong organisational skills and the ability to manage a busy workload.
• A professional telephone manner and confident customer-facing approach.
• Good attention to detail.
• A proactive attitude and the ability to work effectively within a team.

THE PEMBROOK DIFFERENCE

At Pembrook Resourcing, we specialise in automotive recruitment and understand that finding the right opportunity is about more than just the job title.

We offer a confidential, professional and straightforward recruitment service, supporting candidates throughout the entire process.

INTERESTED?

If you're an experienced Service Advisor looking for your next move, we'd love to hear from you.

Apply today or contact Pembrook Resourcing for a confidential discussion.