Service Advisor

Perfect Placement

We are currently recruiting on behalf of our client, a reputable franchised car dealership in Bristol, for the position of Vehicle Service Advisor. This is an excellent opportunity for an experienced automotive professional to join a well-established business offering career progression, attractive benefits, and a competitive salary package.

Benefits:
  • Starting salary up to £32,000 per annum, dependent on experience and qualifications
  • Uncapped performance-related bonus scheme valued at £6,750+ annually
  • Full manufacturer-accredited training
  • Car benefits scheme after six months of employment
  • Enhanced holiday allowance, increasing with length of service
  • Company pension scheme and life assurance
  • Staff purchase discounts
  • Opportunity for long-term career development within a growing business
  • The role involves working 45 hours per week, Monday to Friday from 8:00am to 6:00pm, with Saturdays on a rota from 8:00am to 12:30pm.
Duties of a Service Advisor:
  • Greet customers in the Service Department and handle vehicle service bookings
  • Liaise with the workshop team to track work in progress and inform customers of updates
  • Upsell additional products and services where appropriate
  • Organise courtesy vehicles for customers when necessary
  • Deliver exceptional customer service to ensure high levels of satisfaction
  • Maintain accurate records using DMS systems (preferably Kerridge or Keyloop)
  • Follow company procedures to promote repeat business and customer loyalty
Requirements of a Service Advisor:
  • Proven experience as a Service Advisor or similar role within an automotive aftersales environment, such as a franchise dealership, service centre, or accident repair centre
  • Full, clean UK driving licence with minimal points
  • Excellent communication and organisational skills
  • Proficiency in Microsoft Office applications, especially Excel
  • Knowledge of DMS systems, ideally Kerridge or Keyloop
  • Strong commitment to providing outstanding customer service
This Vehicle Service Advisor vacancy offers a competitive salary, comprehensive benefits package, and opportunities for professional development within a reputable organisation operating since 1971. 

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and South West England, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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