Service Advisor

Perfect Placement

We are currently seeking a Motorcycle Service Advisor on behalf of our client, a reputable franchise-approved motorcycle dealership in Cheltenham. The Motorcycle Service Advisor will play a vital role in delivering exceptional aftersales service, ensuring customer satisfaction, and supporting the growth of the dealership’s reputation for high-quality motorcycle brands. This is an excellent opportunity for a motivated professional with a passion for motorcycles to join a well-established team.

Benefits of a Service Advisor:
  • Negotiable starting salary plus bonuses, with on-target earnings around £33,000 per annum
  • Overtime paid at the standard rate
  • 22 days annual holiday plus bank holidays (with lue day for bank holidays worked)
  • Full manufacturer-approved training
  • Staff purchase discounts on bikes, parts, servicing, and clothing
  • Access to an online rewards platform for multiple retailers
  • Life assurance and various company benefits
  • Opportunity to work with iconic motorcycle brands
  • 40-hour week, Monday to Friday
Duties of a Service Advisor:
  • Promote the dealership’s aftersales services and enhance customer relationships
  • Welcome walk-in customers and exceed their expectations through excellent service
  • Sell clothing, merchandise, and accessories to complement motorcycles
  • Maintain stock levels, ensuring parts are correctly stored and processed against delivery notes
  • Pre-pick parts for workshop jobs to ensure a smooth workflow
  • Process payments and invoices efficiently
  • Support the Service Manager and work collaboratively with team members to meet targets and deliver outstanding customer service
  • Ensure workshop parts and customer needs are met promptly and accurately
Requirements of a Service Advisor:
  • Proven experience in customer service within the automotive or motorcycle industry
  • Passionate about motorcycles and motorcycle brands
  • Strong organisational skills and a track record of achieving targets
  • Excellent communication and team-working skills
  • A UK motorcycle licence with minimal points is highly desirable but not essential, provided you have a genuine passion for all things two-wheeled
Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement, covering Cheltenham and Gloucestershire, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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