Service Advisor

Perfect Placement

We are currently recruiting for a Service Advisor position near Stafford, Staffordshire, on behalf of our client, a well-established independent garage specialising in prestige, performance, and electric vehicles. This full-time, permanent role offers competitive basic salary, flexible working hours, and opportunities for professional growth. This is an excellent opportunity for a customer-focused Service Advisor with a minimum of two years’ experience within the automotive sector. If you are looking for a role that provides a supportive environment, modern facilities, and clear career progression, this position is ideal.

Benefits:
  • Basic salary of £32,000 per annum, with higher pay available for Senior Service Advisers depending on experience
  • Flexible working hours to suit the individual and the business, e.g., 7:30am–3:30pm, 8:00am–4:00pm, or 9:00am–5:00pm
  • No weekends required
  • Ongoing professional training and development
  • Supportive team environment
  • Modern facilities and the latest technology
  • Genuine career progression opportunities
  • Employee discounts
Duties of a Service Advisor:
  • Manage the complete customer journey from booking through to vehicle handover, ensuring transparent communication
  • Handle service, repair, and MOT bookings efficiently
  • Prepare accurate job cards, estimates, and repair authorisations
  • Liaise effectively between customers and workshop technicians
  • Provide regular updates, explanations, and advice to customers
  • Coordinate parts orders and supplier communications
  • Process invoices, payments, and warranty claims
  • Maintain an organised and professional reception and waiting area
Requirements of a Service Advisor:
  • Minimum of 2 years’ experience as a Service Advisor within a franchise or independent garage
  • Good understanding of vehicle servicing, repairs, and MOT procedures
  • Exceptional customer service and communication skills
  • Professional appearance and conduct
  • Strong organisational and administrative skills
  • IT-literate with the ability to adapt to internal management systems
  • Hold a full, clean UK driving licence
This role is ideal for an experienced Service Advisor eager to join a reputable garage offering stability and career growth. Full training on the systems and processes will be provided.

Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s leading Automotive Recruitment Agency so if you are looking for a job get in touch today.
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