Service Advisor in Stafford, Staffordshire
Posted by Perfect Placement
£32,000 – £38,000 a year
Stafford · Permanent
This Service Advisor position offers a £32,000 basic salary, with increased earning potential available for Senior Service Advisors. The working hours are Monday to Friday, 8:00am to 6:00pm, with no weekend work.
Benefits:
- £32,000 basic salary, with enhanced pay available for Senior Service Advisors
- Monday to Friday working hours, with no weekends
- Ongoing professional training and development
- Modern facilities and advanced technology
- Supportive team environment
- Genuine career progression opportunities
- Employee discounts
- Manage the customer journey from booking through to vehicle handover
- Arrange service, repair and MOT bookings
- Prepare accurate job cards, estimates and repair authorisations
- Liaise between customers and workshop technicians
- Provide clear updates, explanations and technical advice
- Coordinate parts orders and supplier communications
- Process invoices, payments and warranty claims
- Maintain an organised and professional reception and waiting area
- At least two years’ experience as a Service Advisor within a franchise or independent garage
- Strong knowledge of vehicle servicing, repairs and MOT procedures
- Excellent customer service and communication skills
- Professional appearance and conduct
- Strong organisational and administrative abilities
- IT literacy and the ability to learn internal management systems
- A full, clean UK driving licence
Previous Service Advisor experience is preferred, although we will consider individuals from other customer-facing automotive roles, including Sales Administrators and Sales Executives, who can demonstrate strong communication and customer service skills.
Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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