Service Advisor in Salisbury
Posted by Perfect Placement
£33,000 – £40,000 a year
Salisbury · Permanent
- Salary: Up to £33,000 basic salary, plus a monthly bonus with uncapped on-target earnings of up to £40,000+ per annum after training.
- Hours: Monday to Friday, 8:00am to 5:30pm, with a 30-minute lunch break, plus one in three Saturdays from 8:30am to 12:30pm on a rota.
- 31 days’ annual holiday, including bank holidays and your birthday
- Fully paid one-week holiday in Cornwall
- Brand-accredited training and development
- Contributory workplace pension scheme
- Life insurance
- Cycle to work scheme
- Staff car scheme
- Birthday celebration day
- Excellent career development opportunities
- Supportive environment within a stable, family-owned business
- As a Vehicle Service Advisor, greet customers and provide a professional, welcoming experience
- Manage workloads and customer deadlines by allocating tasks effectively
- Liaise closely with the workshop and chase work in progress
- Keep customers fully informed about vehicle progress and completion times
- Provide accurate updates regarding servicing, repairs and additional work
- Identify opportunities to recommend additional products and services
- Maintain high standards of customer satisfaction and communication
- Work collaboratively with the Service Manager and wider dealership team
- The successful Vehicle Service Advisor will have strong communication and organisational skills
- One to two years’ current or recent experience as a Vehicle Service Advisor within a franchise-approved dealership is desirable
- Candidates from outside the motor trade may be considered where they have relevant customer service experience
- Knowledge of Microsoft Office, Excel and dealership management systems is required; Kerridge or Keyloop experience is advantageous
- A full, clean UK driving licence with minimal points is essential
- To succeed as a Vehicle Service Advisor, you must be customer-focused, organised and committed to delivering an excellent service
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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