Service Engineer at Quantum Design Oxford, Tubney, Oxfordshire

Global Service Engineer

Do you have experience with cryo-magnetic systems and enjoy solving complex technical problems? Can you share your expertise clearly and help others build their skills? Are you ready to take the next step in your career and switch to a technical expert role.

Join our Quantum Design Oxford (QDO) team as a Global Service Engineer, providing expert technical support and advanced training while contributing to new product development.

The opportunity

As the highest level of field service escalation, you will resolve complex technical issues and help ensure our customers receive exceptional service. You will also use your expertise to influence future product designs and deliver high-quality training to field service engineers and customers. The role includes some travel to lead customer installations.

About you

You will bring experience of working with complex scientific instrumentation and an understanding of cryo-magnetic systems. Strong troubleshooting skills and the ability to explain complex technical information clearly are essential.

You must also be willing to join our weekend on-call rota, providing support to key customers once every four weeks.

Benefits for a Global Service Engineer

In addition to a competitive starting salary, QD Oxford offers flexible working hours and a half-day on Fridays. We also offer 25 days annual leave, private healthcare, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements. We also invest in our talented employees by supporting them in their ongoing career and development so that they reach their full potential. We care and work hard to provide a workplace where you can grow and learn.

Please note that AI is not used during our recruitment process. Our interview process typically includes an HR screening call, MS Teams interview, followed by an onsite interview.