Service Manager in Taunton

Posted by Boden Group

£42,000 – £45,000 a year

Taunton · Permanent

As Service Manager in Taunton, Somerset, you'll take ownership of facilities management services across a designated area of a defence estate, working closely with site stakeholders. The role brings together maintenance, minor Billable Works and statutory compliance, with responsibility for safe, reliable service delivery.
The Role
As the Service Manager, you'll:
  • Oversee reactive repairs, planned maintenance and minor Billable Works against service standards and budgets.
  • Monitor performance indicators, service reports and risks, resolving issues before they affect delivery.
  • Manage supply chain partners and ensure contractors work safely within contractual requirements.
  • Oversee statutory compliance tasks and progress actions to address identified risks.
  • Coordinate Temporary Works and CDM responsibilities for relevant Billable Works projects.
  • Ensure permits, RAMS and compliance documentation are in place before work begins.
  • Maintain accurate CAFM records and build effective relationships with site stakeholders.
About You
To be successful as the Service Manager, you'll have:
  • Essential: a relevant technical qualification in Building Services, Engineering, Facilities Management or a related discipline, or equivalent experience.
  • Experience managing facilities management, maintenance or operational services in a complex environment.
  • The ability to lead teams, coordinate workstreams and manage contractor performance.
  • Knowledge of safe systems of work, RAMS, permits, and asbestos, legionella and fire safety requirements.
  • Ideally, experience in reactive and planned maintenance, statutory compliance or Billable Works delivery.
  • Ideally, experience with CAFM systems such as Maximo and analysing service data.
  • Would be advantageous: IOSH, SMSTS, Temporary Works Coordinator or CDM training.
What's in it for You?
  • £42,000 - £45,000 per year.
  • Permanent, full-time, on-site role in Taunton.
  • 6% employee matched pension contribution.
  • 25 days of annual leave.
  • Single private medical cover.
  • Life assurance worth twice your annual salary.
Apply Now
To apply for the position of Service Manager, click Apply Now to send your CV to Olivia Blake.
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