Service Manager

Permanent, full time with generous benefits.

Are you seeking a new leadership challenge where you can help make the difference to vulnerable adults with autism, learning disability ?

Brook Street Social Care is proud to be working with an established and reputable organisation who is dedicated to providing high-quality support services for adults with learning disabilities, complex needs, and behaviours that may challenge. We are seeking a skilled Service Manager to join their teams over in East Lancashire to provide effective leadership and support to help make a difference to vulnerable adults with learning disability, autism.

• Overseeing 4 cluster services, you will lead, develop, and mentor a team of support staff providing leadership across the teams and ensuring the safe and effective leadership of those services.
• Oversee daily operations, ensuring high standards of care and support are maintained in line with regulatory requirements and organisational policies.
• Conduct regular supervisions, appraisals, and performance management for staff, creating a motivated and skilled team.
• Develop and review care plans, risk assessments, and support plans tailored to individual needs, ensuring person-centred approaches are embedded.
• Ensure that all teams have the appropriate training required.
• Ensure compliance with health and safety regulations, safeguarding policies, and quality standards.
• Maintain effective communication with service users, families, and external agencies to promote positive outcomes.
• Support the recruitment, on-boarding, and retention of staff, helping to create a positive team culture.
• Lead continuous improvement initiatives to enhance service quality and operational efficiency.

About You:

• Experience of leading and developing teams within a similar setting with adults with learning disability, complex needs and autism. Working as a Service Manager in similar services.
• Proven experience of managing adult services, particularly with individuals with autism and challenging behaviour.
• Strong leadership and staff management skills, with the ability to motivate and develop teams.
• Excellent communication and interpersonal skills, capable of handling complex situations assertively and professionally.
• Ideally with Level 5 Leadership & Management or working towards this or interested to complete.
• Knowledge of care planning, risk assessments, and support planning within the adult sector.
• Valid UK driving licence and access to a car for work purposes.
• Competence in adult safeguarding, health and safety, and regulatory compliance.
• Ability to work flexibly, including participating in the on-call rota.
• This role is 37.5 hours per week Mon- Fri with flexibility and visibility required across the services.

Benefits:

• Competitive salary of £38,600 with extra payments for on call requirements (£30)
• 28 days annual leave plus bank holidays
• Blue Light card scheme
• Rewards & Recognition
• Scope for career and professional development
• EAP
• Collaborative and supportive team culture.

If you are interested and meet the criteria above please apply now!