Facilities and Engagement Manager

The Facilities and Engagement Manager will oversee the delivery of facilities management services across a varied portfolio of healthcare locations, ensuring operational efficiency and compliance. Covering the North West England region, this field-based role requires a proactive approach to managing and maintaining relationships with clients, contracts and service providers.

Client Details

The organisation manages a national portfolio of over 300 healthcare properties across England, supporting the delivery of primary care and community health services. They work collaboratively with partners and tenants to drive sustainable, efficient, and high-quality healthcare environments.

Description

The Facilities and Engagement Manager will:

• Oversee the delivery of facilities management services, ensuring compliance with contractual obligations and standards.
• Build and maintain strong relationships with key stakeholders and clients.
• Monitor service providers to ensure quality performance and address any issues promptly.
• Provide regular reports on operational performance and contract compliance.
• Work collaboratively with internal teams to identify and implement process improvements.
• Ensure health and safety regulations are adhered to across all the region's facilities.
• Act as the main point of contact for any escalations or urgent matters related to facilities management.
• Have active involvement in community and charity initiatives.
• Regularly travel across the North West England region (this includes - Lake District, Lancashire, Greater Manchester and Merseyside).

Profile

A successful Facilities and Engagement Manager should have:

• A strong background in facilities management.
• Proven experience in managing client relationships and service providers.
• Excellent organisational and problem-solving skills.
• Knowledge of health and safety regulations and compliance requirements.
• Ability to manage budgets and optimise operational costs effectively.
• Strong communication skills, both written and verbal.
• IWFM Level 3 or above in Facilities Management.
• Some real estate and property management experience in a healthcare environment (preferred).
• IOSH (preferred).
• A full UK driving licence and own vehicle (essential).

Job Offer

The role of Facilities and Engagement Manager benefits from:

• Competitive salary ranging from £38,000 to £42,000 per annum.
• Comprehensive pension scheme.
• 25 days annual leave (plus bank holidays).
• Field/home-based role.
• Permanent position offering job stability and career progression.

If you are passionate about facilities management and building strong relationships, apply now to join a team dedicated to delivering excellence in North West England.