Supply Chain Business Analyst in London, Greater London

Posted by CBSbutler Holdings Limited trading as CBSbutler

Pay not stated

London · Contract · Remote working

12 month contract

Remote or Hybrid from London

We are working with a global leading gaming brand who are looking for an experienced D2C / eCommerce Operations professional to drive operational excellence, standardisation and continuous improvement across a global direct-to-consumer network.

This role would suit someone from a large consumer, retail, technology, electronics or eCommerce business with experience managing complex, multi-market operations.

Key responsibilities:

  • Drive global D2C process standardisation and continuous improvement
  • Identify and resolve operational, fulfilment and supply chain issues
  • Manage and improve 3PL, warehousing and logistics partner performance
  • Support system integrations, enhancements, UAT and partner onboarding
  • Analyse KPIs and operational data to identify improvement opportunities
  • Support new market launches, SKU growth and operational expansion
  • Work closely with Commercial, Finance, IT, Supply Chain and Operations teams
  • Develop business cases, improvement plans and executive-level reporting

About you:

  • Strong experience in D2C, eCommerce, supply chain, logistics or operational excellence
  • Demonstrable experience with 3rd Party Logistics, fulfilment and logistics
  • Proven track record delivering process improvement and standardisation
  • Experience with systems integration, UAT and operational implementation
  • Strong analytical and stakeholder management skills
  • Comfortable operating across a complex, global organisation

If you have experience improving large-scale D2C or eCommerce operations and enjoy solving complex operational challenges, we'd like to hear from you.

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