Support Assistant

Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.

Our client is currently recruiting for a Support Assistant to work in the Rochdale area at a service that provides supported accommodation for adults aged 18+ affected by homelessness, including those with low to medium mental health needs and/or an offending history.

• 37.5 hours per week
• Working across Monday - Sunday on a rota basis
• Shifts: early and late
• Temporary cover is required until 31st October 2026
• £14.76 per hour (£13.17 per hour, with £1.59 holiday pay)

This is a fantastic opportunity to make a positive impact in the lives of vulnerable adults on their journey to independence.

Key responsibilities:

• Support the day-to-day running of the service
• Assist with the delivery of personalised support and move-on plans
• Provide day-to-day support with tenancy and housing-related matters
• Maintain accurate, up-to-date customer records and case notes
• Support the referral and onboarding process for new customers
• Carry out a range of administrative and operational tasks
• Respond to telephone, reception, and general enquiries
• Promote customer independence by signposting to relevant services
• Follow safeguarding, health and safety, and risk management procedures
• Work collaboratively with colleagues, customers, and partner agencies

What we’re looking for:

• Experience working with vulnerable and diverse customer groups or individuals with complex needs
• Experience working in a team and communicating positively with other people
• Experience organising tasks and planning accordingly whilst dealing with people
• A team player with a caring, empathetic, flexible and resilient, can-do attitude
• Able to use initiative and have confidence to make decisions
• Basic administrative and IT skills maintain records

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.