Supported Housing Officer

Central Recruitment is working with a respected organisation that provides high-quality housing and support services to some of London’s most vulnerable individuals.

Our client is currently recruiting for a Supported Housing Officer to work at an all-male hostel in the Camden area. The service provides temporary accommodation and support for single homeless men with a broad range of support needs, including substance misuse, mental ill-health and those under MAPPA.

• 35 hours per week
• Monday - Sunday on a rota basis with the requirement to work 1 weekend a month
• 09:00 - 16:00 and 12:00 - 20:00
• Temporary: approx. 6 months with the possibility of transferring to permanent
• £19.29 per hour (£16.84 per hour, with £2.45 holiday pay)

KEY RESPONSIBILITIES:

• Manage a caseload of 8-9 clients and deliver regular key work sessions
• Complete risk/needs assessments and support plans
• Assess referrals in line with policies and procedures
• Provide a welcoming and efficient reception service
• Maintain building security and conduct regular house rounds
• Arrange lettings and explain occupancy agreements to new residents
• Ensure rooms are clean and ready prior to new lettings
• Support residents to maximise outcomes and sustain accommodation
• Refer residents to appropriate internal and external services
• Provide welfare rights advice and liaise with the benefits agency and local authority
• Assess and support residents with resettlement plans
• Manage arrears and occupancy breaches in line with procedures
• Report maintenance issues and arrange emergency repairs

WHAT WE’RE LOOKING FOR:

• Experience supporting clients facing homelessness, mental health, substance use and MAPPA
• Experience managing a caseload and completing risk/needs assessments
• Experience handling complex situations involving vulnerable adults
• Ability to liaise effectively with external agencies and service providers
• Experience delivering housing-related support to vulnerable clients
• IT skills including data entry, databases and Microsoft Outlook

FURTHER REQUIREMENTS:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

HOW TO APPLY:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.