Supported Housing Officer at Quo Vadis Trust, Lewisham

Supported Housing Officer – £30,090.11 per annum | Lewisham, London

Full-time | 35 hours per week (rota-based)

Are you someone who enjoys helping others build a more independent future? Do you have the patience, understanding and practical skills to support adults with mental health and complex needs?

Quo Vadis Trust is looking for a Supported Housing Officer to join our team in Lewisham. This is a hands-on role where you'll support people with their housing, wellbeing and everyday challenges, helping them regain confidence and move towards independent living.

The Role

As a Supported Housing Officer, you'll manage a caseload of clients, providing practical and emotional support while helping them achieve their personal goals.

Key responsibilities include:

• Developing individual support plans and helping clients work towards their goals.
• Providing tenancy advice and guidance on housing and welfare benefits.
• Supporting clients with daily living skills and maintaining their accommodation.
• Carrying out property checks, risk assessments and safeguarding duties.
• Managing challenging situations calmly and professionally.
• Keeping accurate client records and working with external support services.

About Quo Vadis Trust

We're a specialist housing charity supporting around 200 adults across South East London, including people experiencing mental health difficulties, homelessness and complex needs. Our focus is simple: helping people recover, build independence and feel part of their community.

The Person

We're looking for someone who has:

• Experience in customer service and supporting people from different backgrounds.
• An understanding of mental health challenges and housing responsibilities.
• Good communication, IT and record-keeping skills.
• A patient, empathetic and resilient approach.
• The confidence to work independently and as part of a team.
• Flexibility to work shifts, including unsociable hours when required.

Experience in supported housing, mental health or social care is desirable.

Salary & Benefits

• £30,090.11 per annum, rising to £30,992.81 after successful probation.
• Full-time, 35 hours per week.
• Enhanced DBS check funded by Quo Vadis Trust.

What's Next?

If you're ready to make a real difference in people's everyday lives, we'd love to hear from you.

Apply today to join Quo Vadis Trust.

Please note: This role does not qualify for visa sponsorship.