Team Coordinator

Scottish Design Exchange · Direct employer

The Team Coordinator plays a key role in ensuring the smooth day-to-day running of our store. You’ll lead and support the team to achieve KPI targets, deliver outstanding customer service, and foster a positive, inclusive culture aligned with our core values.

Key Responsibilities

  • Oversee daily store operations, including opening/closing routines and sales floor management

  • Lead, coach, and develop the team to meet sales targets and performance goals

  • Manage HR tasks including recruitment, training, scheduling, and performance management

  • Build strong relationships with artists and creatives, ensuring policy compliance and business support

  • Drive exceptional customer service and maintain health, safety, and security standards

  • Implement loss prevention procedures and manage damaged or missing stock

  • Champion company values and maintain a positive, motivating work environment

About You

  • Aligned with our values and mission

  • Minimum 2 years’ experience in a similar management role

  • Confident leader with experience coaching and holding teams accountable

  • Strong communication and organisational skills

  • Comfortable using retail and office systems (POS, Microsoft 365, Workforce or similar)

Apply Now →

Application opens at the source listing. Free for jobseekers.

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