Technical Business Support Officer

Technical Business Support Officer - Oxford - Client Side - Basic Salary up to £41,939k - 36 days holiday (28 + 8 bank holidays) - Secure and flexible pension scheme - Extensive family-friendly packages and childcare assistance - Retail discounts - Heavily discounted gym membership - Permanent Position - Job Security with potential for Career Progression - CPD, Training and Professional Memberships can be offered for personal development.

Rare opportunity for a Technical Business Support Officer to join an organisation who genuinely care about it's people in Oxford.

The position of Technical Business Support Officer in Oxford will provide essential operational, technical and basic financial assistance to property maintenance teams. You will manage technical and financial data, coordinate with contractors, and ensure that all maintenance activities align with health and safety regulations while leveraging property management software to improve service delivery.

Additional duties include:

• Systems Management: Administer property management systems to track reactive and planned maintenance where required.
• Document Control & Information Management: Managing the input and progression of digital project information, including technical drawings, RAMS (Risk Assessments and Method Statements), and contracts.
• Compliance Oversight: Monitor and record statutory testing, including Fire Safety, Gas and Electrical (EICR) certifications where required.
• Contractor Coordination Managing work orders, variations CVR’s.
• Financial Administration: Evaluate and process maintenance SOR claims and invoices, monitor repair costs and handle cost allocations and invoicing.
• Data Analysis & Reporting: Generate reports on maintenance trends and contractor performance to support management decisions.
• Client & Stakeholder Liaison: Acting as a point of contact for clients, architects, and contractors to resolve technical queries
• Process Improvement: Identify opportunities to automate maintenance workflows using AI-driven tools or predictive solutions.

To apply for the role of Technical Business Support Officer in Oxford you should have some of the following skills and experience:

• Technical Proficiency: Advanced knowledge of property management software and Microsoft Office Suite (Excel for data analysis).
• Industry Knowledge: Solid understanding of property maintenance trades (plumbing, electrical, HVAC) and building safety legislation (e.g., CDM 2015).
• Analytical Ability: A Systems thinking approach is required along with strong skills in interpreting technical dashboards and identifying operational bottlenecks.
• Communication: Ability to translate complex technical issues for non-technical stakeholders, customers and tenants.
• Certifications: NVQ or City & Guilds in building maintenance, or a relevant business administration degree, is highly desirable.

Benefits for the position of Technical Business Support Officer in Oxford include:

Promoting a Work / Life Balance

40 hour week

36 days holiday (28 days + 8 bank holidays)

Extensive family-friendly packages and childcare assistance

A secure and flexible pension scheme to help ensure you have a decent pension to look forward to in retirement

Personal and professional counselling (available 24 hours a day)

Retail discounts

Heavily discounted gym memberships

Travel loans and travel discount schemes

Personal accident insurance

Cycle to work scheme

This is a unique opportunity for a Technical Business Support Officer in Oxford to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! 

* Graham Rose is an employment business acting on behalf of our client