Technical Sales Administrator

Technical Sales Administrator

Construction Products - Manufacturer

5 days a week in the Heathrow Head Office - 37.5 hours per week

Office Accessible from Hounslow, Twickenham, Staines, Southall

£35,000 - £45,000 Basic Salary + Training, Benefits & Pension

• Are you looking to offer best in class customer service and sales coordination?
• Do you enjoy getting into the technical detail of how a product is actually made, not just how it's sold?

If you've answered yes to both, this could be a brilliant opportunity for you. A role for an organised, detail-focused Technical Sales Administrator to join a small, close-knit team at the heart of the sales and production process, converting customer orders into accurate, production-ready information for the factory, while keeping customers and suppliers informed every step of the way.

Your Role as a Technical Sales Administrator:

• Processing customer orders end-to-end, from initial enquiry through to dispatch, ensuring accuracy at every stage.
• Converting order details into materials, sizes and components, and generating the production documentation (bills of materials) the factory team relies on to manufacture each order correctly.
• Call handling and sales order processing, providing an excellent level of service to customers and addressing any concerns promptly.
• Communicating lead times and order progress clearly to customers and internal colleagues.
• Liaising with hauliers and suppliers to keep orders, deliveries and collections running smoothly.
• Supporting stock control, including monitoring stock levels and helping to manage timely replenishment.
• Maintaining accurate price lists, purchase orders and invoices.
• Keeping the sales order system and records accurate, organised and up to date.
• Working pattern: Monday to Thursday 8am - 4:30pm, Friday 8am - 3:30pm.

Ideal background for the Technical Sales Administrator:

• Previous experience in a sales administration role, ideally within a technical, mechanical, fabrication or manufacturing environment (essential).
• Comfortable working with measurements, quantities and material calculations - thinking in materials, cut lengths, components or bills of materials rather than just quantities on a screen.
• Experience generating technical or production documentation, such as bills of materials, cutting lists or works orders, is a strong advantage.
• Excellent working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Experience with a sales ordering or ERP system.
• Able to prioritise day-to-day tasks and manage your own workload with minimum supervision, while collaborating well within a small, close-knit team.
• Excellent verbal and written communication skills, confident liaising with customers and suppliers.
• Highly organised, with excellent attention to detail and the ability to multi-task.
• Commercially astute with a friendly, non-starchy customer service focus.
• Must have the right to work in the UK without sponsorship.

The Company recruiting for the Technical Sales Administrator:

• This well-respected manufacturer of construction products works with a wide portfolio of clients across the construction, automotive and furniture industries.
• Part of a premium worldwide brand for polymer-based innovations and systems, with more than 20,000 employees across 170 locations worldwide.
• Having a truly international footprint, they are looking to strengthen a small, close-knit in-house team based at their Heathrow office.
• A well-established, privately held group offering the stability and career development of a global brand alongside the hands-on variety of a smaller operation.

The Package for the Technical Sales Administrator:

• £35,000 - £45,000 basic salary, depending on experience.
• Ongoing training and career development.
• Competitive benefits package
• 20 days holiday + stats.

Please apply for this job online if you are interested and feel you fit the above criteria.
John is the main point of contact for the role.