Technical Sales Engineer - Midlands & North at New Haden Pumps, Stoke-on-Trent

For over 60 years New Haden Pumps Ltd (NHP) has earned and maintained an enviable reputation in engineering and manufacturing packaged pumping stations and associated equipment. We have established ourselves as one of the leading pump manufacturers, installers and service providers in this country.

Role:
We are seeking a Technical Sales Engineer to support business growth across Central and Northern regions. The position is based from our Head Office in Cheadle, Staffordshire.

The role involves developing new sales opportunities, maintaining customer relationships, promoting NHP products and services, delivering CPD presentations and supporting internal and external sales teams.

Experience in the pumping industry is welcome, understanding how pumps are used within water utilities, civils, facilities management and building services would be a real advantage.

However it isn’t essential, what matters to us at New Haden Pumps is a strong sales approach, good communication skills and the willingness to learn. 

Full training will be provided to help the right candidate build confidence in the role.

You will need to be able to work independently with strong organisational, IT and record keeping skills.

Due to the nature of the role a full UK driving licence is required.

Main Roles and Responsibilities:

• Identify new sales opportunities in different markets and find new customers in designated sales area.
• Maintain existing relationships within designated sales area and build own client database.
• Deliver CPDs to consultants (PH and Civil Engineers) and contractors (M&E and Civils).
• Process quotations in line with customer requirements.
• Support the internal and external sales teams.
• Adhere to discounting policy and limits.
• Maintain call rates and calendar on chosen CRM system as defined by the UK Sales Manager.
• Follow quality system documentation.

Key Tasks:

• Promote NHP as a business and explain products/services that we offer.
• Cold call new customers to make contact and arrange meetings.
• Use initiative to find and create opportunities for NHP.
• Learn and present CPDs to consultants and contractors.
• Process quotations in line with customer requirements on in-house computer system.
• Provide a professional and timely telephone response to any customer query relating to quotations or new enquiries.
• Follow up quotations with a phone call to the customer to resolve any questions on price,delivery or technical specification.
• Develop a working relationship with internal/external sales teams to ensure quotation enquiries are handled in a prompt and efficient manner.
• Develop product and technical knowledge.

Benefits:

25 days holiday plus Bank Holidays

Company pensions scheme

Birthday taken as paid leave

Company health scheme

Competitive salary – dependent on experience

Applicants must have the right to work in the UK.

Company:

NHP’s head office and manufacturing facility is based in Staffordshire. We have nationwide coverage with a large amount of work being in Central London and the surrounding Home Counties. We have an extensive database of customers including consultants, contractors, facilities management companies and end users within this area.

Our key area of expertise is to offer tailor made systems and packages to suit all applications pertaining to building services, civils structures and water utilities. This enables us to offer efficient and trouble-free drainage and sewage solutions to aid consultants and contractors with their design and installation.