Telemarketing Account Manager
ACS Staffing Solutions
Northampton - Must be a car driver due to location of our client
£26,000 per annum – Depending on Experience
The Offering:
- Monday – Friday, 08:50 – 17:30
- 2-week Christmas closure
- Performance-related earning potential
- Bespoke training and development plan
- Friendly and supportive working environment
- Clear progression opportunities
- Regular team-building events
Our market-leading client is currently seeking a Telemarketing Account Manager to join their growing team. This is an exciting opportunity for someone looking to build a long-term career within telemarketing, account management, and business development in a professional B2B environment.
This is a telephone-based account management role, focused on quality conversations and relationship building rather than high call volumes or aggressive sales targets. It is not a call-centre environment.
Entry-level candidates and individuals from different employment backgrounds will be considered, as full training and ongoing development are provided.
Due to the location, applicants must hold a full driving licence and have access to their own vehicle.
Key Duties:
- Professionally deliver telemarketing services on behalf of clients in line with agreed project briefs and campaign strategies.
- Develop and maintain a comprehensive understanding of each client’s business, including their products, services, target sectors, competitors, culture, and objectives.
- Build and nurture strong, professional relationships with clients.
- Conduct high-quality outbound B2B calls to targeted prospects to identify and generate new business opportunities.
- Arrange qualified meetings between clients and prospective businesses.
- Accurately record call outcomes and maintain up-to-date records using internal systems and databases.
- Complete all administrative duties efficiently and to a high standard.
- Assist in preparing for and attending client review meetings.
- Continuously develop telemarketing, communication, and business development skills.
- A genuine interest in developing a career within telemarketing and account management.
- Strong communication skills and a confident telephone manner.
- Positive attitude, resilience, and a strong work ethic.
- Good business awareness and professional approach.
- Previous customer service experience is desirable but not essential.
- Sales experience is beneficial but not required.
- IT literate with the ability to complete a short typing test assessing speed and accuracy.
- Must hold a valid driving licence and have access to own vehicle.
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