Temporary Customer Service Advisor
Elizabeth Michael Associates LTD
Alfreton, Derbyshire
£12.71 per hour
Monday to Friday | Shifts between 9:00am - 6:00pm
July Start Available Are you passionate about delivering excellent customer service and enjoy speaking with people? We are currently recruiting for a Temporary Customer Service Advisor to join a friendly, fast-paced team based in Alfreton. This is a fantastic opportunity to gain valuable experience within a well-established business where you'll be part of a supportive team, helping customers and ensuring they receive a first-class service. What You'll Be Doing:
- Handling customer enquiries via telephone and email
- Processing customer orders accurately and efficiently
- Resolving customer queries and complaints in a professional manner
- Updating and maintaining customer records using internal systems
- Liaising with internal departments regarding orders and deliveries
- Supporting the wider team with administrative duties
- Delivering a positive customer experience on every interaction
- Previous experience within customer service, administration, retail, hospitality, call centre or office environments
- Excellent communication and interpersonal skills
- A confident and professional telephone manner
- Strong attention to detail and accurate data entry skills
- Good IT skills, including Microsoft Office
- Ability to multitask and prioritise workloads effectively
- A positive attitude and willingness to learn
- Experience working towards targets or service levels would be beneficial but is not essential
- Competitive hourly rate of £12.71 per hour
- Monday to Friday working hours – no weekends
- Friendly and supportive team environment
- Valuable office-based customer service experience
- July start available
- Opportunity to develop administration and customer service skills within a reputable business
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