Tenant Data Collection Officer

Role Overview

Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems. 

Key Responsibilities

• Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details. 

• Produce reports on tenant data and identify gaps. 

• Gather tenant information through various methods, including surveys, interviews and document reviews. 

• Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times. 

• Generate surveys utilising Microsoft Office and web-based forms, and liaise with internal colleagues to promote the benefits of completion. 

• Provide excellent customer service, signposting tenants to relevant information as required. 

Referral Reward

OnRecruit is offering £250 for every successful candidate referral.
If you know someone suitable for this role, refer them and receive a reward for each successful placement.

How to Apply

If you are interested in this opportunity, please apply below and we will be in touch.