Trade Counter Assistant
Simon Acres Group
Salary: £32,000 - £35,000
Employment Type: Full-time, Permanent
About the Client
KBB Recruitment are representing a reputable builders merchant. This is an exciting opportunity to join a brand new branch opening up in the East Sussex area.
About the Role:
This role offers the successful candidate the opportunity to become a key part of the trade counter team, providing excellent service to trade and retail customers while supporting the smooth day-to-day running of a brand new branch.
Key Responsibilities:
- Processing sales orders, quotations, and payments accurately
- Building and maintaining strong relationships with trade customers
- Assisting customers with plumbing and heating product enquiries
- Handling telephone and email enquiries professionally
- Supporting goods in/out and stock replenishment when required
- Maintaining a clean, organised, and safe trade counter environment
- Working closely with warehouse and branch colleagues to ensure efficient customer service
- Upselling products and promoting current offers where appropriate
- Previous experience within a plumbing & heating merchant or builders merchant preferred
- Strong customer service and communication skills
- Good knowledge of plumbing and heating products advantageous
- Confident using computer systems and processing orders
- Ability to work in a fast-paced environment
- Reliable, organised, and a strong team player
- Sales-focused with a proactive attitude
- Full UK driving Licence
- Competitive salary
- Pension & paid holidays
- Staff discount
- Career development opportunities
- Supportive, team-focused culture
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed).
KBB Recruitment are acting as the employment agency for this position
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