Trade Parts Telesales Advisor

Are you an experienced Trade Parts Telesales Advisor looking for your next opportunity within a busy automotive Parts department? Our client — a prestigious automotive brand in North London — is looking for a confident and customer-focused Parts professional to support and grow their trade parts operation. Whether you’re currently working as a Trade Parts Advisor, Parts Telesales Advisor, Parts Advisor, Trade Parts Sales Executive or Parts Sales Advisor, this is a great opportunity to join a professional, well-supported main dealer environment.

Salary: £32,760 Plus Bonus OTE £9,000

Hours: Monday–Friday, 8am–5.30pm (1IN2) Saturday

Why you’ll love this role

• Join a prestige dealership with a strong brand reputation and loyal trade customer base
• Play a key role in supporting and growing trade parts sales
• Work closely with trade customers, suppliers, workshop and the wider Parts team
• Supportive working environment where customer service and product knowledge are valued
• Varied role with strong customer interaction and sales opportunity
• Stable, long-term opportunity within an established dealer group

What you’ll be doing, and doing brilliantly

• Handling inbound and outbound trade parts sales enquiries
• Building strong relationships with trade customers and regular accounts
• Identifying parts accurately using manufacturer systems and catalogues
• Providing prices, availability and delivery updates to customers
• Processing parts orders accurately and efficiently
• Upselling additional parts, accessories and related products where appropriate
• Liaising with warehouse, drivers and suppliers to ensure timely delivery
• Following up quotes and enquiries to maximise sales conversion
• Supporting stock control and identifying fast-moving trade parts
• Delivering a professional, helpful and reliable service to every customer

What we’re looking for

• Previous experience as a Trade Parts Advisor, Parts Telesales Advisor or Parts Advisor
• Strong automotive parts knowledge, ideally within a main dealer or TPS-style environment
• Confident telephone manner with strong customer service skills
• Ability to identify parts accurately and process orders efficiently
• Commercially aware with a proactive approach to sales and upselling
• Strong organisational skills with good attention to detail
• Comfortable building long-term relationships with trade customers
• Kerridge / DMS / manufacturer parts system experience would be beneficial

Sound like you?

If you’re an experienced Trade Parts Telesales Advisor ready for your next challenge within a prestige dealership in North London, APPLY today — we’d love to speak with you.