UPS Service Engineer

Critical Resource Group Ltd

UPS Service Engineer

About the Company & Role

Join a growing organisation with a strong reputation for technical expertise and exceptional customer service within the critical power industry. The company delivers specialist UPS solutions across a wide range of client sites throughout the UK and is expanding its London Operations Team. Working from home, you will be responsible for installing, maintaining, commissioning and repairing UPS systems while providing a professional and reliable service to customers. This opportunity would suit an experienced engineer based in London or the surrounding areas who enjoys varied, technically challenging work and wants to develop their career within a supportive nationwide team.

Package

  • £40,000 - £50,000 (Depending on experience)
  • Overtime opportunities at 1.5x and 2x rates
  • Door-to-door pay (Travel paid)
  • Private healthcare
  • On-call allowance
  • Business expenses covered
  • Company vehicle and fuel card
  • 25 days’ annual leave plus 8 bank holidays
  • Company pension scheme
  • Mobile phone and laptop
  • Company uniform, PPE and specialist tools provided
  • Ongoing technical training and career development
  • Supportive and friendly working environment

Responsibilities

  • Carry out planned preventative maintenance on UPS systems and associated critical power equipment.
  • Install, commission and test UPS systems across a variety of customer sites.
  • Diagnose and rectify electrical and UPS system faults quickly and accurately.
  • Complete site surveys and provide clear technical findings and recommendations.
  • Ensure all work is completed in accordance with electrical safety regulations and company standards.
  • Produce detailed service reports and maintain accurate records of all work completed.
  • Travel to customer sites throughout the UK when required.
  • Participate in the out-of-hours call-out rota.

Requirements

  • A minimum of two years’ experience working with UPS systems.
  • An ECS Gold Card and a current 18th Edition qualification.
  • An NVQ Level 3 electrical qualification or an equivalent recognised qualification.
  • Knowledge of power distribution, switchgear or critical infrastructure environments.
  • Strong fault-finding, diagnostic and problem-solving skills.
  • A proactive and professional approach with pride in delivering high-quality work.
  • A full, clean UK driving licence.
  • Willingness to travel nationwide and participate in an out-of-hours call-out rota.

What next?

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